{"id":1072,"date":"2018-12-21T15:53:49","date_gmt":"2018-12-21T20:53:49","guid":{"rendered":"https:\/\/specialprojects.wlu.ca\/oppat\/?page_id=1072"},"modified":"2025-10-23T11:26:54","modified_gmt":"2025-10-23T15:26:54","slug":"cancellation-policy","status":"publish","type":"page","link":"https:\/\/specialprojects.wlu.ca\/oppat\/cancellation-policy\/","title":{"rendered":"CANCELLATION POLICY"},"content":{"rendered":"<div id=\"content\">\n<div class=\"wrap\">\n<div id=\"primary\" class=\"content-area\"><main id=\"main\" class=\"site-main\" role=\"main\"><strong>PLEASE READ <u>ALL<\/u> THE INFORMATION ON THIS PAGE CAREFULLY AND IN ITS ENTIRETY.<\/strong><\/main><main role=\"main\"><\/main><\/p>\n<h4 class=\"site-main\" role=\"main\"><strong>GENERAL NOTES:<\/strong><\/h4>\n<p><main class=\"site-main\" role=\"main\">Honesty, integrity, ethical behavior, and professional deportment are fundamental to the paramedic profession. Paramedic Services will be notified when a candidate:<\/main><\/p>\n<ul>\n<li style=\"list-style-type: none;\">\n<ul>\n<li>exhibits any form of verbal or physical abuse;<\/li>\n<li>fails to disclose medical or health information during any part of the OPPAT<sup>TM <\/sup>process including, but not limited to: pre-test inquiries; pre-test \/ post-test health screening; and, post-test communication;<\/li>\n<li>provides false and\/or inaccurate and\/or incorrect and\/or incomplete and\/or misleading information of any type in any form of communication including, but not limited to email, voicemail, social media, or in writing;<\/li>\n<li>falsifies any documentation before, during, or after the OPPAT<sup>TM <\/sup>process including requests for rescheduling and\/or cancelling of appointments;<\/li>\n<li>modifies any format of OPPAT<sup>TM<\/sup> documentation including, but not limited to medical clearance forms and test result notifications.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<ul>\n<li>OPPAT<sup>TM<\/sup> testing is part of Paramedic Services\u2019 hiring and return-to-work processes. Candidates are reminded to act accordingly.<\/li>\n<li>OPPAT<sup>TM<\/sup><span style=\"font-size: inherit;\"><span style=\"font-size: inherit;\"><span style=\"font-size: inherit;\"> reserves the right to cancel and reschedule appointments.<\/span><\/span><\/span><\/li>\n<\/ul>\n<h4><strong>CANCELLATION POLICY:<\/strong><\/h4>\n<p>Candidates are <span style=\"text-decoration: underline;\"><strong>STRONGLY<\/strong><\/span> discouraged from cancelling their confirmed appointment.<\/p>\n<p><strong>&#8220;CANCELLING&#8221; A PLACEHOLDER \/ PRE-REGISTRATION FORM<br \/>\n<\/strong><\/p>\n<p>If you have submitted your placeholder \/ pre-registration form and no longer need a confirmed appointment, please email oppat@wlu.ca<\/p>\n<ul>\n<li>Upon receipt of the email, your pre-registration form and temporary appointment will be cancelled.<\/li>\n<li>Cancelled pre-registration forms will be refunded minus a $35.00 (+HST) administrative fee. Please note that refunds can take 7-10 business days to appear on the credit card that was used to pay for the appointment.<\/li>\n<\/ul>\n<p>Candidates who require a confirmed appointments will be required to completed the pre-registration process again.<\/p>\n<p><strong>&#8220;CANCELLING&#8221; A CONFIRMED APPOINTMENT <span style=\"text-decoration: underline;\">NOT DUE<\/span> TO MEDICAL ILLNESS OR INJURY:<\/strong><\/p>\n<p>If you cannot, or do not want to, attend your appointment as confirmed for any non-medical reason, please email oppat@wlu.ca indicating the date and time of your appointment.<\/p>\n<ul>\n<li>Upon receipt of the email, your confirmed appointment will be cancelled and a refund issued as per the cancellation policy.<\/li>\n<li>Candidates whose confirmed appointments are cancelled are required to start the pre-registration process again.<\/li>\n<\/ul>\n<p>Emails that are received <b><u>seven (7) or MORE days BEFORE the date and time of the confirmed appointment<\/u><\/b> will be refunded minus a $35.00 (+HST) administrative fee. Please note that refunds can take 7-10 business days to appear on the credit card that was used to pay for the appointment.<\/p>\n<div class=\"x_elementToProof\"><b>&#8220;CANCELLING&#8221; A CONFIRMED APPOINTMENT <span style=\"text-decoration: underline;\">DUE TO<\/span> MEDICAL ILLNESS OR INJURY:<\/b><\/div>\n<div>&nbsp;<\/div>\n<p><strong>Candidates who must cancel their confirmed appointment due to medical illness or injury are required to submit medical documentation from a regulated healthcare provider that includes the following information:<\/strong><\/p>\n<ul>\n<li>printed name, address, phone number, and medical licence number of the regulated healthcare provider;<\/li>\n<li>the signature of the regulated healthcare provider;<\/li>\n<li>the date of visit; and,<\/li>\n<li>the date that the candidate will be medically cleared (i.e., have no functional limitations)<\/li>\n<\/ul>\n<p class=\"x_elementToProof\"><b>AT THE DISCRETION OF <strong>OPPAT<sup>TM<\/sup><\/strong>, CONFIRMED APPOINTMENTS THAT NEED TO BE CANCELLED DUE TO DOCUMENTED MEDICAL REASONS OR INJURY MAY BE RESCHEDULED<\/b><\/p>\n<p><strong>CONFIRMED APPOINTMENTS THAT ARE RESCHEDULED FOR ANY MEDICAL REASON OR INJURY ARE NOT ELIGIBLE FOR A REFUND IF CANCELLED AT A LATER DATE.<\/strong><\/p>\n<p class=\"x_elementToProof\"><em><b>RESCHEDULED APPOINTMENTS ARE NOT ELIGIBLE FOR A REFUND.<\/b><\/em><\/p>\n<p>&nbsp;<\/p>\n<p><strong>\u201cSWAPPING&#8221; A CONFIRMED APPOINTMENT WITH ANOTHER CANDIDATE:<\/strong><\/p>\n<ul>\n<li>Candidates who want to &#8220;swap&#8221; their confirmed appointment with another candidate must email <strong>oppat@wlu.ca<\/strong> at least five (5) business days in advance of the first scheduled appointment that is to be changed.<\/li>\n<li>The person(s) who are swapping the confirmed appointment(s) MUST be included on the email (i.e., \u201ccc\u2019d\u201d).<\/li>\n<li>The email must include:\n<ul>\n<li>the date and time of the scheduled appointments that are being swapped<\/li>\n<li>the first and last names of each person involved in the swap<\/li>\n<li>the email and phone number of each person involved in the swap<\/li>\n<\/ul>\n<\/li>\n<li>OPPAT<sup>TM<\/sup> will not be involved in any financial transaction between candidates swapping or giving their appointments to another candidate.<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p><strong>&nbsp;<\/strong><strong>\u201cGIVING\u201d A CONFIRMED APPOINTMENT WITH ANOTHER CANDIDATE:<\/strong><\/p>\n<ul>\n<li>Candidates who want to &#8220;give&#8221; their confirmed appointment to another candidate must email <strong>oppat@wlu.ca<\/strong> at least five (5) business days in advance of the confirmed appointment.<\/li>\n<li>The person who will be taking the confirmed appointment MUST be included on the email (i.e., \u201ccc\u2019d\u201d).<\/li>\n<li>The email must include:\n<ul>\n<li>the date and time of the confirmed appointment that is being given away<\/li>\n<li>the first and last names of each person involved in the give-away<\/li>\n<li>the email and phone number of each person involved in the give-away<\/li>\n<\/ul>\n<\/li>\n<li>OPPAT<sup>TM<\/sup> will not be involved in any financial transaction between candidates swapping or giving their appointments to another candidate.<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p><strong>&nbsp;<\/strong><strong>&#8220;NO-SHOW&#8221; <\/strong><\/p>\n<ul>\n<li>Appointments where a candidate is a \u201cno-show\u201d are non-refundable.<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<\/div>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>PLEASE READ ALL THE INFORMATION ON THIS PAGE CAREFULLY AND IN ITS ENTIRETY. GENERAL NOTES: Honesty, integrity, ethical behavior, and professional deportment are fundamental to the paramedic profession. Paramedic Services will be notified when a candidate: exhibits any form of verbal or physical abuse; fails to disclose medical or health information during any part of &hellip; <\/p>\n<p class=\"link-more\"><a href=\"https:\/\/specialprojects.wlu.ca\/oppat\/cancellation-policy\/\" class=\"more-link\">Continue reading<span class=\"screen-reader-text\"> &#8220;CANCELLATION POLICY&#8221;<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"ngg_post_thumbnail":0,"footnotes":""},"class_list":["post-1072","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/specialprojects.wlu.ca\/oppat\/wp-json\/wp\/v2\/pages\/1072","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/specialprojects.wlu.ca\/oppat\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/specialprojects.wlu.ca\/oppat\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/specialprojects.wlu.ca\/oppat\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/specialprojects.wlu.ca\/oppat\/wp-json\/wp\/v2\/comments?post=1072"}],"version-history":[{"count":53,"href":"https:\/\/specialprojects.wlu.ca\/oppat\/wp-json\/wp\/v2\/pages\/1072\/revisions"}],"predecessor-version":[{"id":3008,"href":"https:\/\/specialprojects.wlu.ca\/oppat\/wp-json\/wp\/v2\/pages\/1072\/revisions\/3008"}],"wp:attachment":[{"href":"https:\/\/specialprojects.wlu.ca\/oppat\/wp-json\/wp\/v2\/media?parent=1072"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}