CODE OF CONDUCT
Wilfrid Laurier University (WLU) and the Ottawa Paramedic Physical Abilities Test (OPPATTM) strive to create a positive and welcoming environment with mutual respect and open communication for our staff and candidates. It is our expectation that staff members, candidates, and visitors to the OPPATTM treat each other with courtesy and respect.
While we understand that testing can be stressful, our staff will not tolerate any verbal or physical abuse by candidates, visitors, or other staff members in person, via email, or on the telephone. Aggressive behaviours, including but not limited to, yelling, threatening, swearing, name-calling, or belittling will result in our staff asking you to leave the premises (note: your registration fee will NOT be refunded). Further action, such as involvement from the Wilfrid Laurier University Special Constables, and/or the Waterloo Regional Police Services, and/or the Ottawa Police Services, may occur if the situation persists and/or escalates.
Honesty, integrity, ethical behavior, and professional deportment are fundamental to the paramedic profession. Paramedic Services will be notified when a candidate:
- exhibits any form of verbal (including threatening) or physical abuse at any time (including before, during, and/or after an appointment) in any form of communication including, but not limited to in person, email, voicemail, social media, or in writing;
- fails to disclose medical or health information during any part of the OPPATTM process including, but not limited to: pre-test inquiries; pre-test / post-test health screening; and, post-test communication;
- provides false and/or inaccurate and/or incorrect and/or incomplete and/or misleading information of any type in any form of communication including, but not limited to email, voicemail, social media, or in writing;
- falsifies any documentation before, during, or after the OPPATTM process including requests for rescheduling and/or cancelling of appointments;
- modifies any format of OPPATTM documentation including, but not limited to medical clearance forms and test result notifications.
OPPATTM testing is part of Paramedic Services’ hiring and return-to-work processes. Candidates are reminded to act accordingly.
Your cooperation in maintaining a safe and respectful testing environment is both required and appreciated.
IMPORTANT NOTICE: The OPPAT is owned and operated under agreement by Wilfrid Laurier University and is administered at Wilfrid Laurier University in Waterloo, Ontario and at the City of Ottawa Paramedic Services Headquarters. We do not provide training programs or other test preparation services. We are not affiliated with, and we do not support or endorse, any third-party physical training programs, preparatory courses, or any products or services that claim to train or prepare individuals for the OPPAT. We are not responsible for the quality, content, accuracy or safety of any third-party services or products. The use of any third-party services and products is at the sole risk and responsibility of the user. Enrollment in and use of such third-party services or products does not guarantee that you will pass the OPPAT.